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Please note, the mailing addresses for payments to Flores have changed.

If you are a client and you currently mail a check for your monthly invoice payments to Flores, the new address to send payments to is:

P.O. Box 63238
Charlotte, NC 28263-3238

COBRA, Direct Bill, and FMLA participant payments should be mailed to:

P.O. Box 63444
Charlotte, NC 28263-3444

If you need to send a form, claim, or other mailed correspondence that does not contain a payment, please continue to use our primary mailing address:

P.O. Box 31397
Charlotte, NC 28231-1397