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2022 Open Enrollment Resources Now Available

Please visit our Open Enrollment Resource Library to access educational materials you may need for Open Enrollment. We are honored to be your partner!


The Flores Difference


Better Benefits Solutions


We offer a suite of integrated Better Benefits Solutions that are independent from any insurance carrier to give our clients true flexibility in the design of their benefits packages.

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Flexible Spending Accounts & Commuter

HCFSA, DCFSA, LFSA, & CBA
Employer-sponsored spending accounts with tax advantages for both employees and employers.

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Health Savings Accounts

HSA
A powerful tax savings account offered in conjunction with an HSA qualified health plan that can be used for short term healthcare expenses or long-term retirement planning.
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Reimbursement Accounts

Pre- or Post-Tax HRA, LBA, LRAP & TARP
Employer-funded reimbursement accounts offer flexibility in plan design to align with organizational goals and objectives.

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Compliance Services

POP, Wrap, 5500, HR Compliance Center
Services designed to meet a variety of HR compliance needs, including key elements of ERISA compliance for health and welfare plans.
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COBRA & Direct Bill

COBRA and Direct Bill
COBRA and Direct Bill services include monthly billing and handling of participant inquiries, an intuitive proprietary employer and participant web platform, and daily quality assurance audits.
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Leave Solutions

FMLA, State & Municipal Leave, & ADA
Leave administration by HR professionals, for HR professionals; delivering a complete service experience for the employee while significantly reducing the burden of administration for the employer.




Better Benefits Delivered


We build relationships that last. Every client is assigned a highly-trained, dedicated account manager who takes ownership of their plan. The same account manager is responsible for the broker, human resources and the plan participant for one cohesive experience for all.

We empower participants with the latest technology tools to easily manage their accounts from anywhere, at any time. When participants do need help, we answer swiftly with a live voice.

For Employers

  • Each client is assigned a dedicated account manager responsible for them and their plan participants for continuity
  • Flores247 Employer Web Portal for access to robust reports, enrollment tools, and more for all plans administered by Flores
  • Proprietary technology platform offers flexibility in plan design
  • Participant-focused service model delivers better participant experience, meaning less calls to HR
participant website
participant website

For Participants

  • Flores247 Participant Web Portal to view balances, upload documents, file claims, access plan information, and more
  • Flores Mobile App available for Apple and Android mobile device users
  • Access balances anytime with IVR and SMS tools
  • Automatic email confirmations and reminders from a dedicated account manager with our e-Status notification system

“In ten years of working with Flores, I have not had one negative instance when I call in – from the initial live person who answers, to having the option to speak to another client manager in case mine is not available, someone takes my call and works to provide an answer to my problem/need. The knowledge level has been exemplary across the board.”

- Flores Client, Director of HR -

"I can tell you without hesitation to “just do it”.  Moving to Flores is absolutely one of the best decisions we made.  I was concerned about making a move too, but I spoke with three other companies that had glowing reviews for Flores.  I am a believer and can tell you they are the best FSA provider I have ever worked with. Our employees love them, their service team is incredibly responsive, and their accuracy of filings is of the highest level.  I tell people this is a perfect example of the importance of using a vendor that “owns” their space.  This is what they do, instead of an “added value” third party offering by someone else.  I can sincerely say, you will not have any regrets."

- Employer -

“I greatly appreciate the extra attention and care you are giving us in what I know is an extremely busy time of the year. I actually had an employee stop by my office Friday to tell me how easy it is to get in touch with you and how helpful you have been – words NEVER spoken (from myself or employees) about our previous HSA, FSA or COBRA TPAs!”

- Employer -

"I wanted to take a minute to offer commendation of Alicia. Flores has been caring for my company’s healthcare saving accounts for many years now. Alicia’s efficiency in processing my family’s medical expenses is so well honed that sometimes I forget to appreciate it.  She quickly handles our claims like clockwork, so much so that I rarely get a chance to speak to her.  However when I do, her pleasant voice and excellent phone manners complete the impression I get of a total professional. In this day and age, customer service and hard working people can be difficult to find.  This is not the case with your company.  Thank you so much for taking such good care of us."

- Participant -

Better Benefits Partner


We work together with employers, brokers, and top industry partners for accurate and efficient enrollment and eligibility updates that save employers time, money and frustration.

Awards & Accolades


Flores is proud to be counted among the fastest growing private companies in America. We have also been recognized as a Best Place to Work and Top Workplace for multiple years in row.

Resource Center

Ready-to-use tools to help you make the most of your Flores benefits.

Want to Learn More?