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Business Email Compromise (BEC) On the Rise

December 1, 2018 - In the past, email phishing attempts were easy to spot. There was usually a prince, or maybe even a long lost relative, in a faraway country requesting funds that would undoubtedly be returned to you with the promise of a too good to be true interest rate. Hitting delete was easy.
However, as technology has evolved, methods of deception have grown more sophisticated and perpetrators have organized into crime groups that target not only individuals, but corporations of all sizes. In 2013, the FBI identified and began tracking these cyber financial fraud attempts on businesses as Business Email Compromise (BEC). According to the FBI’s Internet Crime Complaint Center (IC3), “the BEC scam continues to grow, evolve, and target businesses of all sizes. Since January 2015, there has been a 1,300 percent increase in identified exposed losses, now totaling over $3 billion.”

How A BEC Scam Works

  1. Identify a Target
    • Organized crime groups target companies of all size and use information available online (for example, company websites) to identify executives or finance officers in organizations
  2. Grooming
    • After an executive or finance officer is identified, the perpetrators will begin sending phishing emails and/or telephone calls to individuals employed by the company or in some cases, email contacts, to request funds. Often the emails will indicate there is a past due invoice that must be paid immediately or other wording to create the illusion that money must be sent quickly.
  3. Exchange of Information
    • Once convinced that the request is a legitimate business transaction, the victim is provided wire transfer instructions.
  4. Wire Transfer
    • After the victim initiates the wire transfer, the funds are sent to a bank account controlled by the organized crime group.

Tools Used in a BEC Scam

Spoofing Email Accounts or Websites: Look out for slight variations on legitimate addresses
(for example to
Spear-phishing: Bogus emails believed to be from a trusted sender will prompt victims to reveal confidential information to the BEC perpetrators that will later be used to extract more funds.

How to Protect Your Business

As sophisticated as these fraud attempts may be, there is an easy solution to thwart them: face-to-face or voice-to-voice communications. If you are ever in doubt about the legitimacy of a request from Flores, call our office at 800.532.3327 where we are happy to verify the details of any legitimate requests. Our phones are answered by a live person, Monday through Friday from 8:30 a.m. to 5:00 p.m. EST.


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About Flores

Flores is a leading national administrator of tax-advantaged reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs). In addition to these account-based benefit options, they also handle COBRA and other direct bill services to meet the compliance needs of the employers they serve. In 2018, Flores introduced life.balanced. Reimbursement Accounts (LBA), an affordable post-tax lifestyle reimbursement account for the culture-driven employer. Based in Charlotte, NC, Flores has emerged as the leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to superior service. For more information, visit the Flores website and follow them on LinkedIn.

  • Cindy Bistany
  • Director of Business Development and Strategic Alliances
  • (828) 693-3595

  • Clay Peddycord, GBA, CFC
  • Director of Business Development and Strategic Alliances
  • (800) 532-3327

  • Aaron Hunt, MBA, CDHC, HSAe, Certified COBRA Administrator
  • Director of Business Development and Strategic Alliances
  • (800) 532-3327
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